The best way to report a bug would be to do so at the support forum for add-ons or the open source forum for free users. You can also feel free to shoot them in an email to our support team. Please note that while we do track reported bugs, support will only be provided in the Modern Tribe forums. Please make sure to always include at least a screenshot/screencast demonstrating the issue and a link to your site if possible.
Before reporting any bugs, make sure you’ve checked to see whether this is actually a problem with our plugin or a conflict with your theme/another plugin. This can be done by just deactivating your other plugins one-by-one and/or reverting back to the default Twenty Twelve theme to see if the issue persists.
Posted in: Troubleshooting