Can't purchase

Home Forums Welcome! Pre-Sales Questions Can't purchase

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  • #696273
    Jeanne Wilmot
    Participant

    I was trying to purchase the woocommerce ticketing paid plugin but got the error:
    Error: “Invalid string: {“errors”=>{“stripe_error”=>{“0″=>”Your card has expired.”}}}”
    The card is not expired. Seems to be a problem? Ironic that your payment system has a bug when I am buying a payment system from you!

    #700126
    Casey
    Participant

    lifespace,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Were you finally able to resolve this issue? If not, I would suggest clearing your browser cache (and cookies) and attempting again. We use Stripe to securely process all credit card transactions, so it’s possible that there was a temporary issue with their API, which might have been causing the issue.

    Just let me know if you still assistance here, and we’ll do our best to get this figured out! Thanks! 🙂

    -Casey-

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