ERROR: Ordered Community Events…and somehow got the FILTER BAR…

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  • #139373
    efromdc
    Participant

    Ok…Im not quite sure what happened here…

    I was trying to order the community events plug-in…but somehow its not downloadable and I have the filter bar instead?
    Not quite sure how to resolve this as I have ZERO need for the filter bar. If you look at my site, I have menus set up already that focus by category: http://SocialAlerts.com/dc < the menus already take into account all my categories so I’ve never bought that extension…and I do NOT want to lose $65

    Any way to resolve this? I can give you admin so you can see that I dont event have the extension installed…or can you change the license to block me from using it or something? That could be a pretty good solution…as I doubt you’ll simply take my word for it ๐Ÿ™‚ ๐Ÿ™‚ ๐Ÿ™‚

    #139504
    Casey
    Participant

    efromdc,
    Sorry about that! Not sure what happened there, but shoot us an email at pro(at)tri.be with a copy of your receipt, and reference this thread, and we’ll see what we can do to help you out. Thanks! ๐Ÿ™‚

    -Casey-

    #140532
    efromdc
    Participant

    Just sent the email. Thanks.

    #140924
    Casey
    Participant

    Thanks for the update. Since you’re following up with email support, I’ll go ahead and close out this thread. Feel free to start a new thread if you have further questions or need more help. Thanks! ๐Ÿ™‚

    -Casey-

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