Event single-page view is blank

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  • #891550
    Alana Lee
    Participant

    I refreshed my single-event page to see if the changes I made to try to move my WooCommerce Tickets to above the event meta would take (using functions.php put in child theme folder as outlined in tutorials).

    – I reinstalled Events Calendar, Events Calendar Pro, and WooCommerce Tickets incase there was an issue
    – I deleted all files that were modifying these plugins in my child theme’s directory
    – I deactivated all plugins except Events Calendar.
    – I switched my theme to TwentyThirteen
    – I cleared my browser’s cache

    So far still seeing blank content on pages like [my site URL]/event/hubert-harrison-the-voice-of-harlem-radicalism-1883-1918/

    #893078
    Brian
    Keymaster

    Hi Sorry for the issues you are having and for a late reply.

    I can help troubleshoot this with you.

    Thanks for providing the information of the steps you have taken.

    I looked at your site and see the before and after html for the Events, but as you said there is no content in there. I do not believe an error is happening there in php as that would kill the html after it.

    Can you verify there are nofiles in a /tribe-events/ directory of your theme and you removed all the snippets in your functions.php.

    Also please go to Events > Display > “Events template”

    See if you can change that to a different template and the single events come back.

    Let me know and we can go from there.

    Thanks

    #893210
    Alana Lee
    Participant

    Thanks, Brian. I tried your suggestion of changing the events display to somehting else (e.g., month view) and the events displayed. I realized form there that the single-event.php file was missing from the base Events Calendar plugin which I had reinstalled through the WordPress interface. I downloaded if from the Modern Tribe website this time and used FTP to place in my plugins directory and everything was resolved from there.

    Thank you!

    #893667
    Brian
    Keymaster

    I am glad to see you were able to fix this issue.

    Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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