EventBrite Tickets Not Showing Up on Event Page

[dolainc]

When I import an event from EventBrite, all the information appears, however, the ticket area (iframe) is blank and shows no content. The page is on https, so I’m wondering if that is a contributing factor.

I also found a bug where I am unable to enter the license for the EventBrite Tickets plugin anywhere in the Events Calendar settings: https://tri.be/support/forums/topic/no-option-to-enter-a-license-key/

My main priority is figuring out how make the EventBrite ticket iframe show up so users can purchase tickets and I can use the plugin as-advertised.

[Barry]

Hi – I’m sorry you’re experiencing difficulties.

We’re definitely aware of some issues with the license field and will resolve that as quickly as we can – please do note that, with the exception of automated updates, the functionality of your plugin will not be affected by this.

When I import an event from EventBrite, all the information appears, however, the ticket area (iframe) is blank and shows no content. The page is on https, so I’m wondering if that is a contributing factor.

I took a peek at your site and could only find one upcoming event – but it did seem to have a ticket iframe which was visible and functional, best I could tell.

Can you confirm if the issue has now been resolved or if I would need to view a different event in order to see the problem?

[Barry]

(As a sidenote, I’ve moved this across from the WooCommerce Tickets forum to the Eventbrite forum – however the URL for the thread should stay the same and you should remain subscribed to email notifications, if you previously selected that 🙂 ).

[jaymutzafi]

Having the same issue. Has this been solved yet. as far as I can tell the iframe gets a height of 200px which is shorter than the content it contains.

[Barry]

Hi: I’m very sorry we missed these follow up questions. That was, unfortunately, due to a bug in our forum software (which only notified us of updates when the original poster added a new reply).

Owing to the amount of time that’s elapsed I will now close this thread and I’d ask that if you still need help you create a fresh thread (and we do anyway prefer that you create new threads where possible rather than post in an existing thread by another user): one of the team will then be only too happy to assist 🙂

Thanks!

[Author]

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