Events not reordering in chronological order issue

[outsidethecube]

My Events Calendar Pro is giving me issues with the order of the events. This is the events URL on the site: http://dawsoncity.ca/events/

It’s supposed to be in chronological order but it doesn’t work that way. It is showing up chronological order now but only because I had reordered the item manually.

For example, when i create a new event dated Oct 1, 2015, it doesn’t reorder like it should (which is to the last item) in the calendar and appears as the first item on the events calendar. Not only that, all the other events order gets messed up as well until i reorder the new event item to it’s order.

Is this due to the update on the plugin? Can someone please help?

We also use Post Types Order plugin for other items on the website. I found a couple of threads about this plugin not working well with Events Calendar Pro. Could this be the only reason why we’re experiencing this issue?

https://wordpress.org/support/topic/the-events-calendar-pro-issue
https://theeventscalendar.com/support/forums/topic/post-type-order-plugin-causes-events-to-reorder-non-chronologically-in-list-view/

[Brian]

Hi outsidethecube,

Sorry for the issues you are having with the Events not ordering correctly.

I took a look at the Post Types Order plugin and it does appear to take control of the order of all posts and custom post types in WordPress. I could not find a way to turn it off for tribe_events custom post type, but it may have that option.

We have not seen this issue with the latest update, but does not mean it was not caused by it.

If you have the Post Types Order plugin turned off when you create a new event does it order it correctly?

Let me know what you find out and we can troubleshoot this some more.

Thanks

[outsidethecube]

Hi Brian,
Sorry for the delay. We’ve cloned our website to a testing server as I wasn’t comfortable disabling the Post Types Order plugin on the live site.

After disabling the Post Types Order plugin, the order of events seems to resolved itself. I also created a new event as well and it orders correctly after the Post Types Order plugin was turned off. You can see it here, Post types order plugin is turned off currently: http://dawsoncity.wpengine.com/events

Is there any way we can resolve this where both plugins can co-exist in harmony?

Let me know if you need access to our test environment.

[Brian]

Unfortunately, there is not much more support we can provide with this. We try to make our plugin as compatible as possible with other plugins, but if there are issues we can try to help out, however for the most part we are not able to go in and change either plugin to make them compatible.

I think the best way to find a solution is through the Post Types Order Plugin as that is modifying the Event Queries. The developer should have a way to prevent the plugin from running on this post types:

tribe_events
tribe_organizer
tribe_venue

That should clear up the issue.

You could also try using conditionals on this page to prevent the plugin from running on Event Pages.

https://gist.github.com/jo-snips/2415009

One to look at might be tribe_is_event()

That is about all the help we can give, but if you have any questions let us know.

Thanks

[Brian]

Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Author]

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