Hi,
Sorry for the issues of the map not working correctly. I can help troubleshoot this with you.
I took a look at your site and clicked on the link to go to Google Maps
It sent me first to a redirect page with this on it:
“You will be redirected in 5 seconds.”
That screen is not coming from our plugin, it goes directly to Google Maps.
If you click on Google Map on this page you will see how the process should be working:
http://wpshindig.com/venue/cruzio/
Can you follow our Testing for Conflicts Guide to see if you can find the source of the redirect:
https://theeventscalendar.com/support/documentation/testing-for-conflicts/
Map Pin
there is no option to click the marker (on desktop nor mobile) to get directions.
That is correct it is just a placement marker and does not include directions.
Let me know what you find out from that redirect page and we can go from there.
Thanks