Google Maps Not Giving Directions and Google Map Link Not Showing Location

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  • #794453
    digitizemymsg
    Participant

    We have events live on our dev site that have the Google map correctly embedded and showing the correct location, however there is no option to click the marker (on desktop nor mobile) to get directions. Also, we enabled the Google Maps link option, and when that is clicked, it only brings up a default maps.google.com with no address, marker, or anything.

    Events URL: http://msbaptists.wpengine.com/
    The event ‘Mississippi Baptist Convention’ (Oct 28) is one that has the options enabled.

    #794503
    Brian
    Keymaster

    Hi,

    Sorry for the issues of the map not working correctly. I can help troubleshoot this with you.

    I took a look at your site and clicked on the link to go to Google Maps

    It sent me first to a redirect page with this on it:

    “You will be redirected in 5 seconds.”

    That screen is not coming from our plugin, it goes directly to Google Maps.

    If you click on Google Map on this page you will see how the process should be working:

    http://wpshindig.com/venue/cruzio/

    Can you follow our Testing for Conflicts Guide to see if you can find the source of the redirect:

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    Map Pin

    there is no option to click the marker (on desktop nor mobile) to get directions.

    That is correct it is just a placement marker and does not include directions.

    Let me know what you find out from that redirect page and we can go from there.

    Thanks

    #847926
    Brian
    Keymaster

    Since there is has not been any activity on this thread for over 2 weeks so I am now closing it. Feel free to start a new thread if you have further issues. Thanks! 🙂

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