New License Key says not valid expired– it was just purchased a few hours ago

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #239114
    robkuhn
    Participant

    Hello!

    I’m installing this for a client and have downloaded and installed all three plugins for the event calendar + pro and eventbrite today. I installed the first two (free and pro) with no probs. I just installed the eventbrite and went to enter the license key in WP and it says Sorry, this key is expired. The client just purchased it a few hours ago and I just downloaded the latest version.
    Please let me know how to fix this asap. Thanks!!

    #239444
    Leah
    Member

    Hi robkuhn,

    Thanks for posting. We are doing some maintenance to our license server and hope to have this resolved shortly. In the meantime, you can continue to use the plugin as normal- it will continue to work as normal. I will update here as soon as I have more information. You should be able to plug the license key in soon. Thank you for your patience and understanding!

    Best,

    Leah

    #239466
    robkuhn
    Participant

    Awesome!!! Thanks so much for the quick response!! We’re excited to use the plugin– you guys make an amazing product! Thanks!

    #239492
    Leah
    Member

    Thank you! Can you try validating the license now and let me know if the issue is resolved?

    Best,

    Leah

    #248064
    robkuhn
    Participant

    Totally works now!! Thanks!

    #248433
    Leah
    Member

    Fabulous! Thanks for confirming, and for your patience 🙂

    ~Leah

Viewing 6 posts - 1 through 6 (of 6 total)
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