No box to enter license key for EventBrite add-on to Event Calendar settings

[rachelyates2]

I’m using the Divi theme from elegant themes.

[Barry]

I’m sorry you’re having difficulties.

The first thing here is to double check you have the latest version of each of our plugins. After that, if you still can’t enter the license, it would be worth exploring if another plugin/theme is conflicting by deactivating all other plugins and switching to a default, unmodified theme like Twenty Thirteen – then seeing if everything works as expected.

Unless you alreaedy know Divi is conflicting (is that why you mentioned it)?

Let us know – we’d love to help!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread (and so it will no longer be monitored by staff). If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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