Recur function not working

[Jane Clark]

Hi
I have installed the Events Pro version.
When I enter the details for the event to recur, it does not work. Only the first event is listed.
I have enabled debug in wp-config and in Events>Settings

[Jane Clark]

url
http://ntcos.customers.smartyhost.com.au
install keys

events-calendar-pro = b12fcaa1e1d2a62fdd4eabc09043287cfab30b87

WordPress version
4.0
PHP version
5.2.17-pl0-gentoo
plugins

Akismet version 3.0.2 by Automattic(http://automattic.com/wordpress-plugins/)
Elegant Themes Updater version 1.0 by Elegant Themes(http://elegantthemes.com)
The Events Calendar PRO version 3.7 by Modern Tribe, Inc.(http://m.tri.be/20)
Jetpack by WordPress.com version 3.1.1 by Automattic(http://jetpack.me)
The Events Calendar version 3.7 by Modern Tribe, Inc.(http://m.tri.be/1x)

network plugins
–
mu plugins
–
theme
netgrrl-agg
multisite
–
settings

recurring_events_are_hidden = exposed

[Jane Clark]

This reply is private.

[Brian]

Hello netgrrl,

Sorry for the troubles with the recurring events. I can help resolve this with you.

I took a look at your site and was able to create two recurring events without errors.

What process were you going through to create the events.

Did you create an event, publish it and then go back to try and add recurring events to it? I think the recurring function only runs when an Event is first published.(at least I think so)

Please try creating a new event with recurrence added before you publish and let me know if that works for you.

If that does not work can you try our Testing for Conflicts Guide and try with only the Events Calendar Plugin and a base WordPress Theme to create a recurring event.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out and we can go from there.

Thanks

[Jane Clark]

Thank you that works now. Such a strange thing that you can’t update an event to recur… I’m glad we could work this out before the site went live. Thanks for your help and your quick response.

[Brian]

Great, glad it is working. And it does seem like it is strange not being able to add it, but I think it the process that creates all the later events needs to run on the initial publish process to work correctly.

Since this is resolved I am going to close this ticket, but if you have any questions related to this or something new, please create a new ticket for us to help you out 🙂

 

[Author]

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