Remove duplicates plugin results in Internal Server Error

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  • #145872
    ttem
    Participant

    I just upgraded to 3.5.2 pro which generated 1000’s of dupe events.
    Now trying to remove with The Events Calendar – Cleanup Recurrence Duplicates plugin. After run awhile it generates server error 500
    Here’s error log entries:
    mod_fcgid: read data timeout in 120 seconds, referer: …/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar
    Premature end of script headers: edit.php, referer: …/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar

    Any fix for this or other method for removing the dupes?
    Thanks

    #146560
    Barry
    Member

    Hi – we’re sorry for the inconvenience.

    It sounds like perhaps its simply running out of time due to the volume of events that need to be merged: can you try re-running it a few times?

    #146661
    ttem
    Participant

    Thanks, Barry I have run it several times with same error.

    #147369
    Barry
    Member

    Thanks for persevering with it! Is it making any difference to the actual number of duplicates? If so, I would persevere with it and keep running it until they are all removed.

    #686449
    Barry
    Member

    Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

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