Home › Forums › Calendar Products › Events Calendar PRO › Slow loading
- This topic has 2 replies, 2 voices, and was last updated 9 years, 4 months ago by Josh.
-
AuthorPosts
-
September 18, 2014 at 1:03 pm #751381centreamuzaParticipant
Hello,
I’m having big issues with loading time…. My site is so slow I’m losing customers as we speak. Some call me to tell me they don’t know how to register for our workshops because the site doesn’t load for them.
I turned off Events Calendar Pro and WooTickets and it was better.
What now? I’m extremely dependant on this system, starting a business, and not getting the amount of people I need just because they want to register but are not getting to the right pages.
PLEASE HELP!!
Thanks
September 18, 2014 at 10:11 pm #752197JoshParticipantHello centreamuza,
Thanks for reaching out to us!
We apologize for the inconvenience you are having with the performance of our plugins. We are actually currently working on our next release which is due to be released very shortly. This release comes after we’ve been focusing on performance as part of our Summer of Performance. This release should help to greatly increase the performance of the plugin on your site.
Until then (and possibly moving forward after the plugin update), it may be beneficial to look into switching hosting plans if your site is resource or database heavy with the use of the ecommerce and events systems together.
I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.
Thanks!
December 4, 2014 at 12:24 am #907339JoshParticipantHello centreamuza,
It’s been a while since we’ve heard from you. We like to close tickets after they’ve been inactive for a while. If you have any further questions, please don’t hesitate to open a new ticket.
Thanks!– Josh
-
AuthorPosts
- The topic ‘Slow loading’ is closed to new replies.