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- This topic has 8 replies, 2 voices, and was last updated 9 years, 6 months ago by Casey.
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AuthorPosts
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September 14, 2014 at 8:11 pm #744105islwebmasterParticipant
Hello, I’m having issues with tooltip not working in our theme. Any suggestions on things to look for? I know it is a theme conflict as it works with all plugins enabled on the twenty twelve theme.
September 16, 2014 at 7:09 am #746312CaseyParticipantislwebmaster,
Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. Could you try testing for conflicts and let me know what you discover? I suspect that this might be an issue related to your theme or a plugin conflict, but want to confirm before troubleshooting further.Thanks! π
-Casey-
September 16, 2014 at 8:06 am #746380islwebmasterParticipantI already stated I know it’s a theme issue. I had all plugins active & switched to twenty tweleve and it worked fine. Is there any themeing guidelines I can look for? The calendar is on this page: http://isl-edu.org/calendar
September 17, 2014 at 7:46 am #748527CaseyParticipantislwebmaster,
It looks like your theme is including jQuery twice, which I believe might be the root of the issue. I also noticed that you have several plugins activated (seeing the js files included in your page source), so I would also suggest deactivating all non-Tribe plugins to see if that resolves the issue. If so, then try reactivating them one-by-one to determine which plugin is the culprit.Give those suggestions a try and let me know what you discover. Thanks! π
-Casey-
September 17, 2014 at 9:06 am #748669islwebmasterParticipantIt’s not a plugin issue. I’ve already completed the plugin issue tests. I have to look for how we’re including jQuery. Any ideas on how that might be included
September 18, 2014 at 5:41 am #750464CaseyParticipantPossibly in either your theme’s functions.php or header.php files. Here’s the proper method to include jQuery in your theme: http://css-tricks.com/snippets/wordpress/include-jquery-in-wordpress-theme/
Make sure to replace the URL to the correct version of jQuery that you want to use. Give that a shot and let me know if that does the trick. Thanks! π
-Casey-
October 10, 2014 at 6:41 am #800630CaseyParticipantI just wanted to follow up and see if youβre all set here or if you still have further questions. Just let me know if you have further questions or if I should go ahead and close out this thread. Thanks! π
-Casey-
October 10, 2014 at 6:43 am #800641islwebmasterParticipantNo, it’s still not working. I can’t seem to figure out the issue.
October 10, 2014 at 9:55 am #801092CaseyParticipantislwebmaster,
Since we’ve confirmed that this is indeed an issue related to your custom theme, I’m going to go ahead and close out this thread. In the mean time, I would suggest reaching out to the developer of your theme for further help on tracking down the duplicate jQuery issue. Good luck, and please feel free to start a new thread if you run into other issues.Thanks! π
-Casey-
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