• Customer Service as Art

    Rob La Gatta has an excellent piece up on Code Poet today that walks through the birth of our support system here at Modern Tribe. It’s a great read. Like Thomas Kinkade and Pablo Picasso before him, success in art is defined by crafting an approach that best connects with your patrons. The most beautiful thing about art, though? When you start with a blank slate, you can take it in any direction you want. … Continue reading

  • and Check it Twice

    Do you have a system in place to check your work before it ends up in the public eye? Too often, I find that as contractors, we get so pressed by our deadlines we do not build in the time for careful review. It is a tough lesson Peter & I keep learning over and over again. Today, Julie and I received some great holiday gifts. We ended up rolling around on the floor laughing … Continue reading