Home › Forums › Calendar Products › Events Calendar PRO › Widget Areas in Backend disappear
- This topic has 11 replies, 2 voices, and was last updated 10 years, 10 months ago by Jonah.
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July 4, 2013 at 6:40 pm #53382dorimediaParticipant
When I install Event Manager Pro and activate the plugin the widget areas in the back end disappear which does not allow me to add and edit widgets on the site. When I deactivate the plugin they all appear again.
July 5, 2013 at 10:26 am #53461JonahParticipantHi dorimedia,
Sorry to hear about this issue. Please try first manually reinstalling both plugins. It could be that the installation did not fully complete or something got messed up there. If that doesn’t work try deactivating all other plugins besides our to see if the issue persists. Let me know how that goes.
Thanks,
JonahJuly 9, 2013 at 4:41 pm #54177dorimediaParticipantstill no joy after a reinstall
July 9, 2013 at 4:51 pm #54189JonahParticipantHi dorimedia,
I didn’t notice this until but you mentioned “Event Manager Pro” initially. This is not our plugin. Is this what are using or are you using our plugins – The Events Calendar and Events Calendar PRO?
July 9, 2013 at 8:08 pm #54232dorimediaParticipantYeah sorry this is The Event Calender Pro and The Event Calender
July 9, 2013 at 8:11 pm #54233dorimediaParticipanthttps://docs.google.com/file/d/0BxgmeFTCFSQ2Zlp2b2d0SmJDazQ/edit?usp=sharing see what it does here
July 9, 2013 at 8:12 pm #54235dorimediaParticipanthttps://docs.google.com/file/d/0BxgmeFTCFSQ2UFJCS2Vlc0xqaDg/edit?usp=sharing The Event Calender Plugin is now deactivated
July 10, 2013 at 9:52 am #54301JonahParticipantHi dorimedia,
My guess is there’s a PHP error or script error somewhere. Can you please privately post your wp-admin credentials so I can login and take a look?
Thanks,
JonahJuly 11, 2013 at 10:57 pm #54690dorimediaParticipantThis reply is private.
July 12, 2013 at 9:10 am #54737JonahParticipantHi dorimedia,
I see two script errors on the widgets page when I try to load it. Can you please try deactivating all other plugins to see if this helps? There is likely a conflict with another one of your plugins.
Thanks,
JonahJuly 14, 2013 at 4:23 pm #55120dorimediaParticipanthave disabled all plugins and widget area still does no load, could this be an issue with the theme?
July 15, 2013 at 8:25 am #55197JonahParticipantHi dorimedia,
Yes, it could also be an issue with the theme. Some themes load an incorrect version of jQuery and can break functionality in WordPress. Please try switching to the default WordPress theme to see if that works.
– Jonah
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